In the Sunday Star Times – Summer Escape magazine, 2nd January 2011, Miriyana Alexander described flying fish as "One of the best shopping experiences you can have" in a segment on the contributors favourite places in Australasia for 2010.
Lesley Liston from the UK says:
I just wanted to let you know how pleased I was with the service provided - my charms arrived yesterday and I love them!
The package was actually delivered quicker than a gift I had ordered in the UK 4 days before my order with you. I will certainly order from you again.
Many thanks.
"Fun, funky, functional and stylishly different” best describes our very popular Paihia design store in the fabulous Bay of Islands, New Zealand but with the inclusion of an art space in our new store you would now have to add “with a touch of class”. You will find beautiful and innovative gifts inspired by and created in New Zealand and from around the globe. Funky, ceramic wall art, exquisite hand crafted glass pieces, an extensive range of contemporary silver, gold, paua and fashion jewellery, luxurious leather handbags, cute gifts for babies and children and much, much more. Come and enjoy shopping with us and you will find out for yourself why our store has become such a hit with locals and visitors alike!
HOW TO BUY
We understand that our customers will have different preferences for shopping so we offer three methods of making a purchase.
BY PHONE:
If you are in a hurry or you would like some friendly and personal service simply pick up the phone and call us on +64 9 4027755 as our store in Paihia in the beautiful Bay of Islands, New Zealand is open seven days a week. If you are an international customer don’t forget to check the time zone. You will need to tell us the item description and designer or category so have that information at hand. We will phone, fax or email you back with a shipping quote. Upon confirmation that you are happy with your order, we will take your credit card information over the phone and charge the confirmed amount. Alternatively for shoppers within New Zealand you can make an electronic payment into our account. Goods will be dispatched once payment is received.
BY EMAIL:
Email us at info@flyingfishdesign.co.nz In your email please include the item description and designer or category and details of any options available eg. colour or size. Please also include your address and a contact telephone number. We guarantee to get back to you within 24 hours with a shipping quote. Once you have confirmed you wish to proceed we will contact you for your credit card details or New Zealand customers may make an electronic payment into our account.
ONLINE:
Use our online shopping cart.
You do not need to log in to browse our site, however if you are browsing our site from outside New Zealand, logging in will allow you to view the prices without New Zealand’s goods and services tax (GST) You will be eligible for this exemption if items are being shipped out of New Zealand.
Simply make your selections and add them to your cart. Some items have choices such as colour, size or style associated with them, so be sure to select the correct one.
On the shopping cart page, you can update quantities or remove items. When you are happy with your order, select the “check out” option. At this time you will be asked to log in if you haven’t already done so. The next step is to confirm your shipping and billing address. You may edit your address if it is different from one we currently have on file.
Shipping:
Shipping within New Zealand is free for jewellery orders and purchases valued $100 or more. All other orders under $100 will incur a $5.00 shipping fee.
For international orders, choose a shipping method from the choices listed. Our website automatically generates a shipping quote based on the weight of the item in our database. This is an estimate only and may vary depending on packaging required. Enter your credit card information and select “SUBMIT”. We will email you within 24 hours if the actual shipping costs are going to be greater than what was quoted before charging your credit card. Handling and packaging by our very experienced staff is a complimentary service – you will only pay the actual shipping cost.
If you are considering purchasing several items, keep in mind that the actual freight costs may be less than the quoted shipping price due to combined shipping. Feel free to email us for an accurate postage quote before committing to your purchases.
WOULD YOU LIKE YOUR PURCHASE GIFT WRAPPED?
Complimentary gift wrapping is our pleasure. Just let us know if the gift is for a male, female, boy or girl and it will be beautifully wrapped with an appropriate paper and ribbon.
WOULD YOU LIKE A GIFT CARD TO BE INCLUDED WITH YOUR PURCHASE?
We have a range of excellent cards and with your guidance we will select a suitable card written with words of your choice. Prices range from $2.50 to $9.00.
Not all the products available in our store are listed on our website so if you can’t find what you are looking for on the website don’t hesitate to contact us at any time with an enquiry. It is our pleasure to assist you in finding just the right thing and if we don’t have it we may be able to point you in the right direction.
CUSTOMER LOYALTY PROGRAM
We have a customer loyalty program for those of you who are interested in enrolling. We keep a record of your purchases and when you reach $500 you will receive a $50 credit towards your next purchase. There is no expiry date on the credit and you may gift it to someone else if you choose. You will be the only person able to contribute to your running total. The only items excluded from the program are sale items and postage costs. All you need to do is write a note in the comments section when you order to say that you wish to join and then with subsequent purchases write a note in the comments section to say that you are a member.
HAPPY SHOPPING!
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